Home › Orders | Payments | Deliveries | Returns
►► Ordering Greeting Cards
Placing Your Order UK
- Choose your item
- Click on “Add to Basket”
- Continue shopping or go to checkout to complete your purchase
- Follow the prompts to finish your order
Deliveries
Shipping Services – Dispatch to the UK
For Greeting Cards, we outsource the printing services and they product is delivered to you once competed.
- From order to shipping around 5-7 working days
Placing Your Order EU & International
- Unavailable at present
Deliveries
►►Ordering Exclusive, Limited Edition Products
Placing Your Order
- You will be directed to the specific product page featuring that exclusive, limited product
- Click on “Add to Basket”
- Continue shopping or go to checkout to complete your purchase
- To complete your order you can use a credit card, debit card or Paypal
Note: These products are sold on first come first serve basis.
Deliveries
Shipping Services – Dispatch to the UK & Everywhere else
- Standard shipping (Royal Mail)- Delivery Estimates: UK – 4 to 7 working days | Everywhere else – 10 to 15 working days
- Courier Shipping (DPD Next Day))- Delivery Estimates: UK – next working day | Everywhere else – 3 to 10 working days
Shipping costs
Shipping costs are based on the weight of your parcel and the destination it’s being shipped to. All parcels heavier than 0.6kg (UK) or 0.3kg (rest of the world) will default to DPD as this is the cheapest shipping option.
Pricing
JWGreetings reserves the right to change prices at any time
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►► Returns & Exchange Policy
We hope you love your purchase, but we understand that some things just don’t work out as planned. If for any reason you are not completely satisfied with an item, please choose from the options below depending on which item you purchased.
A: Greeting Cards & Branded products
You may return your item to us for a full refund less any shipping charges. Returns must be delivered to us within 10 days of the date you received the item(s). [Example: If you received your order on the 1st of the month, it would need to be delivered back on our end by the 10th.] Returns delivered after 10th days and up to 30 days will be issued in the form of store credit. We cannot accept returns made more than 30 days after the original order date.
Return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for a refund. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 1-2 weeks for your return to be processed.
To make a return, send us a message here to request a return form. Please include the order number and item(s) you wish to return.
B: Digital Products example PDFs, Ebooks, Audio Files
No refund accepted due to the nature of the product. Please make your you are happy with your purchase before proceeding.
C: Affiliate Products
The return & refund procedure for products or services we recommend via our various affiliated partners will be handled by them. When you are directed to another checkout on another website, that will be the company you’ll need to contact.